Welcome to Evra. These Terms of Service ("Terms") govern your access to and use of the Evra application and services (collectively, the "Service"). By accessing or using our Service, you agree to be bound by these Terms. If you disagree with any part of these Terms, you may not access the Service.
1. Acceptance of Terms
By creating an account, downloading, installing, or using Evra, you acknowledge that you have read, understood, and agree to be bound by these Terms and our Privacy Policy. If you do not agree to these Terms, you must not use the Service.
2. Description of Service
Evra is an AI-powered emotional support application that provides users with tools to express their thoughts, understand their emotions, and receive personalized support through voice, text, and insights. The Service is designed to complement, not replace, professional mental health care.
3. Eligibility
You must meet the following requirements to use our Service:
- You must be at least 13 years of age (or the age of majority in your jurisdiction)
- You must have the legal capacity to enter into these Terms
- You must not be prohibited from using the Service under applicable laws
- You must provide accurate and complete information when creating an account
4. User Accounts
4.1 Account Creation
To use certain features of the Service, you must create an account. You are responsible for maintaining the confidentiality of your account credentials and for all activities that occur under your account.
4.2 Account Security
You agree to immediately notify us of any unauthorized use of your account or any other breach of security. We are not liable for any loss or damage arising from your failure to protect your account information.
5. User Conduct
You agree not to:
- Use the Service for any illegal purpose or in violation of any laws
- Transmit any harmful, offensive, or inappropriate content
- Attempt to gain unauthorized access to the Service or related systems
- Interfere with or disrupt the Service or servers connected to the Service
- Use automated systems to access the Service without permission
- Impersonate any person or entity or misrepresent your affiliation
- Reverse engineer, decompile, or disassemble any part of the Service
6. Not a Substitute for Professional Care
IMPORTANT: Evra is not a substitute for professional medical advice, diagnosis, or treatment. The Service is designed to provide emotional support and should not be used in place of professional mental health services. If you are experiencing a mental health emergency, please contact your local emergency services or a mental health professional immediately.
We do not provide medical, psychological, or therapeutic services. The Service is not intended to diagnose, treat, cure, or prevent any mental health condition.
7. Intellectual Property
7.1 Our Rights
The Service, including its original content, features, and functionality, is owned by Evra and is protected by international copyright, trademark, patent, trade secret, and other intellectual property laws.
7.2 Your Content
You retain ownership of any content you submit, post, or display through the Service. By using the Service, you grant us a worldwide, non-exclusive, royalty-free license to use, reproduce, modify, and distribute your content solely for the purpose of providing and improving the Service.
8. Subscription and Payment
8.1 Subscription Plans
Some features of the Service may require a paid subscription. Subscription fees, billing cycles, and payment terms will be clearly disclosed before you make a purchase.
8.2 Automatic Renewal
Subscriptions automatically renew unless cancelled before the end of the current billing period. You may cancel your subscription at any time through your account settings.
8.3 Refunds
Refund policies are subject to the terms of your subscription and applicable law. Contact us for refund requests within the applicable refund period.
9. Privacy
Your use of the Service is also governed by our Privacy Policy, which explains how we collect, use, and protect your information. Please review our Privacy Policy to understand our practices.
10. Service Availability
We strive to provide reliable service but do not guarantee that the Service will be available at all times, uninterrupted, or error-free. We reserve the right to modify, suspend, or discontinue the Service at any time with or without notice.
11. Limitation of Liability
TO THE MAXIMUM EXTENT PERMITTED BY LAW, EVRA SHALL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, OR ANY LOSS OF PROFITS OR REVENUES, WHETHER INCURRED DIRECTLY OR INDIRECTLY, OR ANY LOSS OF DATA, USE, GOODWILL, OR OTHER INTANGIBLE LOSSES RESULTING FROM YOUR USE OF THE SERVICE.
12. Disclaimer of Warranties
THE SERVICE IS PROVIDED "AS IS" AND "AS AVAILABLE" WITHOUT WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, OR NON-INFRINGEMENT.
13. Indemnification
You agree to indemnify and hold harmless Evra, its officers, directors, employees, and agents from any claims, damages, losses, liabilities, and expenses (including legal fees) arising out of your use of the Service or violation of these Terms.
14. Termination
We may terminate or suspend your account and access to the Service immediately, without prior notice, for any reason, including if you breach these Terms. Upon termination, your right to use the Service will cease immediately.
15. Changes to Terms
We reserve the right to modify these Terms at any time. We will notify you of material changes by posting the updated Terms on this page and updating the "Last Updated" date. Your continued use of the Service after such changes constitutes acceptance of the updated Terms.
16. Governing Law
These Terms shall be governed by and construed in accordance with the laws of the jurisdiction in which Evra operates, without regard to its conflict of law provisions.
17. Dispute Resolution
Any disputes arising out of or relating to these Terms or the Service shall be resolved through binding arbitration in accordance with applicable arbitration rules, except where prohibited by law.
18. Severability
If any provision of these Terms is found to be unenforceable or invalid, that provision shall be limited or eliminated to the minimum extent necessary, and the remaining provisions shall remain in full force and effect.
19. Entire Agreement
These Terms, together with our Privacy Policy, constitute the entire agreement between you and Evra regarding the Service and supersede all prior agreements and understandings.
20. Contact Information
If you have any questions about these Terms, please contact us at:
Email: legal@evra.live
Website: evra.live